Return Policy:

1.     Eligibility for Returns: We accept returns within 6 days from the date of delivery. To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging. Additionally, certain products may not be eligible for return due to hygiene or safety reasons, such as perishable goods, personalized items, or intimate apparel.

2.     Return Procedure: To initiate a return, please contact us at ipshopy2020.help@gmail.com with your order details and the reason for the return. Our customer service team will provide you with a return authorization and instructions on how to proceed. Please ensure that the item is securely packaged to prevent damage during transit.

3.     Return Shipping: You will be responsible for the shipping costs associated with returning the item unless the return is due to our error or a defective product. We recommend using a trackable shipping service and purchasing shipping insurance to ensure that the item is returned to us safely.

Refund Policy:

1.     Refund Processing: Once we receive your returned item and verify its eligibility, we will process your refund within 2-3 business days. The refund will be issued to the original payment method used for the purchase.

2.     Partial Refunds: In certain cases, a partial refund may be granted for items that are not in their original condition, damaged, or missing parts for reasons not due to our error.

3.     Refund Exceptions: Please note that certain products may not be eligible for a refund, including but not limited to gift cards, downloadable software, and clearance items. Additionally, any shipping charges incurred at the time of purchase are non-refundable.