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FAQ - Selling on Platform

Frequently Asked Questions

Get answers to common questions on our platform


FAQ Image

Product Listing FAQs


How do I list products on ipshopy? +

Go to your dashboard, click on "Add Product" and fill in the necessary details such as title, description, pric and images.

Can I list products in bulk? +

Yes, you can upload multiple products at once using our bulk upload feature via CSV.

How do I add product images? +

You can upload high-quality images directly from your computer when listing your products.

Are there any restrictions on the types of products I can sell ? +

Yes, ipshopy has guidelines on prohibited items, such as counterfeit goods, illegal products and certain restricted categories.

What are the product listing fees? +

There are no listing fees on ipshopy. You only pay commissions after a sale is made.

How do I set product pricing ? +

You can set the pricing of your products during the listing process. You have full control over the prices.

Can I offer discounts on my products? +

Yes, you can offer discounts or promotions for your products through your dashboard.

What is the ideal image size for product photos? +

The recommended image size is 600 x 600 pixels for optimal display.

Can I list products that are out of stock? +

It’s recommended not to list out-of-stock products to avoid customer dissatisfaction.

Can I edit product listings after they are published ? +

Yes, you can edit your product listings at any time through your seller dashboard.


Payment and Fees FAQs


When will I get paid? +

Payments are typically processed every 10 days.

What are the payment options available? +

You can receive payments through bank transfer or other available payment gateways.

Are there any hidden fees? +

No, ipshopy maintains complete transparency with no hidden fees.

Can I withdraw my earnings at any time? +

Withdrawals can be made according to the payment cycle.

Are there any setup fees to start selling? +

No, ipshopy charges no setup fees for any sellers.

What happens if a customer disputes a payment? +

If a payment dispute arises, ipshopy will investigate the issue and handle it according to the dispute policy.

Can I track my earnings? +

Yes, you can track your earnings and commissions directly from your dashboard.

Are taxes included in the price I set for products? +

You are responsible for including any applicable taxes in your pricing.

How do I handle VAT and other taxes? +

You should ensure that you comply with local tax regulations and include them in your pricing or separately during checkout.